Contact联系我们
Effective / 生效日期: 2026-08-12
We keep a single, monitored inbox for now — it's the fastest way to reach a human. Include enough context (your account email and any transaction ID) and we'll get you the right answer faster.
Support & general questions
admin@sayveda.com
Typical response: within 2 business days.
Please include:
- The email address on your SayVeda account;
- A short description of what you were trying to do;
- Any error message, screenshot, or the URL where the issue happened.
Billing, refunds, invoices
admin@sayveda.com — include your Paddle transaction ID (from the invoice email you received). See our Refund Policy for eligibility and the 7-day window.
Privacy & data-subject requests
admin@sayveda.com
We respond to access, deletion, portability, and correction requests within 30 days.
You can also delete your account and all associated data yourself from the account page — no email required.
Legal notices
admin@sayveda.com
For copyright notices, subpoenas, or other formal correspondence.
Postal address
SayVeda · [Registered business address to be confirmed]
目前我们统一使用一个人工监控的信箱 —— 这也是与我们取得联系最快的方式。 邮件中提供足够信息(账户邮箱与交易号),我们能更快给你准确的答复。
支持与常规咨询
admin@sayveda.com
通常在 2 个工作日内回复。
请在邮件中包含:
- SayVeda 账户绑定的邮箱地址;
- 你尝试进行的操作简述;
- 报错信息、截图,或问题发生页面的 URL。
账单、退款、发票
admin@sayveda.com —— 请附上 Paddle 交易号 (在你收到的发票邮件里)。适用范围与 7 天窗口详见我们的《退款政策》。
隐私 / 数据主体请求
admin@sayveda.com
我们会在 30 天内回复关于访问、删除、可携性与更正的请求。
你也可以在账户页自行注销账户并清除全部数据,无需发送邮件。
法律通知
admin@sayveda.com
用于版权通知、传票或其他正式函件。
邮寄地址
SayVeda · [Registered business address to be confirmed]